WEBSITE PRIVACY

Privacy Policy

How we collect, use and protect visitor information on the SPARK TEXTILE static informational website.

1. Introduction

SPARK TEXTILE Co., Ltd. ("SPARK TEXTILE", "we", "us" or "our") operates the website sparktextile.com (the "Website") as a static informational site to introduce our company, showcase our fabric categories, present events and certifications, and provide contact information for prospective business partners.

This Privacy Policy explains only how we treat information collected from visitors to this Website. The Website does not offer online shopping, checkout, e-commerce payment, user account registration, or any transactional functionality. All business discussions and any commercial arrangements that may arise from enquiries sent through the Website are handled outside of the Website itself via direct email, phone or in-person meetings between the parties.

By browsing or using the Website you agree to the practices described in this Privacy Policy.

Last updated: October 10, 2026

2. Information We Collect

We collect two categories of information on this Website, neither of which relates to online transactions:

Information you voluntarily submit
  • Name and company name (if you contact us)
  • Email address and / or phone number
  • Message content sent via the Contacts page form or direct email
  • Any other details you choose to share in correspondence

You are free to browse the entire Website without submitting any personal information.

Information collected automatically
  • Browser user-agent (type & version)
  • Operating system
  • IP address (used only in anonymised or aggregate form for traffic analytics)
  • Referring page or search engine
  • Pages viewed, approximate time spent, screen resolution

No credit card, payment information, shipping address or government ID is ever collected or processed on this Website.

3. How We Use Information

We use the limited information described above only for the following Website-related purposes:

  1. To reply to enquiries, product-interest questions or sample requests that visitors send us via the Website's contact form or direct email link.
  2. To operate, maintain and improve the Website — for example, to understand which pages are most popular, which referral sources drive traffic, and to diagnose technical errors.
  3. To detect and prevent security threats, abuse, spam submissions and malicious crawler activity.
  4. To comply with any applicable law, regulation, legal process or enforceable governmental request, or to protect our rights, property and safety, and those of our staff and partners.

We do not use visitor information for automated decision-making, profiling, credit scoring or any process that produces legal or similarly significant effects on individuals.

4. How We Share Information

We do not sell visitor information. We do not trade or rent mailing lists or contact details to third parties. We share information only in the narrow situations below:

  • Website infrastructure providers: hosting, CDN, DNS and analytics services that help us operate the Website reliably. These vendors process data only on our instructions.
  • Anti-spam / security services: providers that filter automated bot submissions and protect the Website from attacks.
  • Legal or governmental authorities: when required by law, valid court order, subpoena or enforceable government request; or to prevent fraud, serious security incidents or imminent harm.
  • Business transfer: in the unlikely event of a merger, acquisition or sale of company assets, visitor information held by us may be transferred as part of the transaction, subject to standard confidentiality safeguards.

5. Cookies & Similar Technologies

The Website may deploy a small number of first-party cookies and similar lightweight technologies to support essential operation and basic analytics. Because the Website is purely informational and has no login or shopping features, the set of cookies is minimal.

CategoryPurposeCan you turn it off?
Essential / Strictly NecessarySession stability, security tokens, language or formatting preferences remembered within a visit.No — required for core functionality.
Analytics (aggregate only)Aggregated, anonymised statistics on page views, traffic sources and general visitor trends.Yes — via your browser settings or Do Not Track.

You can control cookies through your browser's settings (including to reject all or certain cookies), and you may also enable "Do Not Track" signals in your browser. Please be aware that some Website features or performance may be affected if cookies are disabled.

6. Data Security

Although the amount and sensitivity of information processed on this static Website is limited, we still apply reasonable administrative, technical and physical safeguards:

  • HTTPS / TLS encryption for all communication between your browser and the Website.
  • Static content served via a content-delivery network with built-in DDoS mitigation.
  • Limited internal access — only a small number of authorised Website maintainers may access raw server logs or messages submitted via the contact form.
  • Confidentiality undertakings signed by all relevant employees and contractors.

No method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security. Any transmission of information via the Website contact form is at your own risk.

7. Data Retention

We retain information only for as long as is reasonably necessary:

  • Enquiry emails / contact-form messages and replies: typically up to 24 months, to allow follow-up correspondence and business relationship management. Thereafter they are either archived for a further period (where required for legal or tax records) or securely deleted.
  • Server logs and analytics data: up to 12 months, after which the data is either aggregated and anonymised, or destroyed.
  • Legal/regulatory retention: certain records may be retained longer where required by applicable laws, regulations or government orders (e.g. for tax, anti-money-laundering, or export-control record keeping).

When no longer required, information is securely deleted, anonymised or otherwise rendered non-identifiable.

8. Your Choices & Rights

Depending on the jurisdiction you are located in, you may have certain rights regarding your personal information, which we will honour to the extent required by applicable law and proportional to the scope of this informational Website:

  1. Access: request a copy of the personal information we hold about you.
  2. Correction: ask us to correct inaccurate or incomplete details.
  3. Deletion: request erasure, subject to any overriding legal retention obligations.
  4. Restriction or objection: ask us to scale back or stop certain processing activities, where applicable law so provides.
  5. Unsubscribe / opt-out: if we ever send you unsolicited promotional email (in practice we do not send marketing mail-outs from this Website), you may unsubscribe at any time by replying to the message or writing to the contact address below.

To exercise any of these rights, or to ask a question about your information, please email us at the address listed in Section 12. We will respond to valid, verifiable requests within approximately 30 days.

9. Third-Party Links

The Website may contain links to external third-party websites or platforms — for example, social-media icons, industry association sites, or embedded certification logos that link to the issuer's website. These links are provided as a convenience only.

We do not operate, control or endorse those third-party sites and are not responsible for their privacy practices, policies, content or security. We recommend that you review the privacy policy of every website you visit before submitting any personal information to them.

10. Children's Privacy

The Website is directed to adult business professionals and company representatives. It is not intended for, and is not structured to attract, children under the age of 16. We do not knowingly collect, solicit or maintain personal information from children. If you believe we have inadvertently received information from a child, please contact us and we will remove it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in law, technology, the scope of the Website, or our practices. When we make material changes we will:

  • Update the "Last updated" date shown at the top and in Section 1.
  • For significant changes, post a brief notice on the Website homepage for a reasonable period (typically no less than 14 days).

Your continued use of the Website after changes take effect means you accept the revised Privacy Policy.

12. Contact Us About Privacy

If you have questions, comments, concerns, or requests related to this Privacy Policy or our handling of visitor information, please contact us through any of the channels below:

Email
shaunn.bao@sparktextile.com

Please include the phrase "Privacy query" in the subject line so we can route it promptly.

Mailing Address

SPARK TEXTILE Co., Ltd.
Shengze Town, Wujiang District,
Suzhou, Jiangsu, P.R. China

+86 15995520687

Questions about our privacy practices?

The simplest way to reach us is via the Contacts page or our public email address above.